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Dear Snapmaker J1/J1s users,

We understand that some users have been experiencing clogging issues, and we are actively working to address this. Clogging can be caused by various factors such as filaments, slicing settings, filament path resistance, and hotend issues.

If you have experienced clogging issues specifically related to the hotend, please take some time to fill out this form. Your input is crucial in helping us better understand the extent of the clogging problems and evaluate appropriate after-sales solutions.

Survey Deadline: 2024-02-15